The Triple Aim or Three Bull’s-Eyes? The Summer Leadership Conference

The “triple aim” in healthcare refers to the drive to increase quality, improve the customer experience, and lower cost. For healthcare managers, this triple aim may seem more like three bull’s-eyes painted on our backs!

Bull’s-eye #1

The Center for Medicare and Medicaid Services (CMS), have released thousands of pages of new and proposed regulations regarding hospital services, physician payment, and long-term care services. These changes are dramatic.

Bull’s-eye #2

In the midst of this, healthcare providers are experiencing significant declines in demand and utilization. Hospital occupancy, skilled nursing occupancy, and other measures of health care utilization are lower than in years past.

Bull’s-eye #3

Labor costs and economic pressures are beginning to feel like it’s the 1980s, rather than 2017. With restrictions to payments, and declining occupancy & utilization, increasing labor and supply costs could be the last straw on many a camel’s back.

In spite of these three bull’s-eyes, healthcare managers are expected to carry on, demonstrate leadership, and manage effectively in the midst of this turbulence.

Tote that Barge, Lift that Bale

Taking a break from the relentless stress is not only a good idea, it may be essential to continued health and sustainability for many managers. 

Refocus, recharge, and enhance your management skills, all while earning 15 CEUs – this is the Summer Leadership Conference

Join us!

New York Chapter ACHCA Summer Leadership Conference

The Fairmont Southampton, Bermuda

July 24-28, 2017

Conference rates are available from July 19 — 30. Please make sure that you use the conference reservation block code of NEWY0717. Learn more!

Earn 15 Continuing Education Credits at the Summer Leadership Conference

Attend the Summer Leadership Conference and earn 15 continuing education credits. The New York State Health Facilities Association is a certified sponsor of professional continuing education with the National Association of Long Term Care Administrator Boards (NAB). NYSHFA has submitted for 15 CEUs from NAB for this program. State licensure boards have final authority on the educational program facilitated by acceptance of individual courses. ACHCA is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

Read more about the great program we have in store for you, and you can download the Summer Leadership Conference brochure.

A Moment to Reflect – Focused on the Future

past now future sticky notesIn one of the small-group exercises at the Summer Leadership Conference, one of my ‘Lighthouse Healthcare’ team members said, “I’ve been at this now for 40 years, and I have never seen this much change!” The demands and rigors of healthcare executives and leaders in today’s changing environment cannot be over emphasized. With countless regulatory, human resource, legal, and other content related changes swirling about, the Summer Leadership Conference has proven over its 34-year history to be a valuable resource to a small group of colleagues who take a week to refocus, recharge, and learn from each other.

Stackpole & Associates is proud to be among the organizers of the conference, to preserve its value, and enhance its future. The New York Chapter of the American College of Healthcare Administrators, the New York State Health Facilities Association and Stackpole & Associates are proud of this 34 year tradition, and we are focused on bringing and even better, first-class opportunity to a small group of healthcare leaders in 2017.

Contact Irving Stackpole today to learn more about our focus on the future!


Bermuda Shorts: An Interview with Mark J. Finkelstein, M.P.S., FACHCA, CNHA, Administrator of Hughes Health and Rehabilitation, Inc.

mark_pMark J. Finkelstein, M.P.S., FACHCA, CNHA, is the administrator of Hughes Health and Rehabilitation, Inc., and serves as the vice president of the organization’s Board of Directors. He has been a licensed nursing home administrator since 1972, and has served in various management capacities in his career.

How long have you been attending the Summer Leadership Conference?

Since 1988

Why do you attend? What keeps you coming back?

First of all, it’s a great opportunity to learn how to be a better leader and inspire our teams. Perennially, it’s the finest seminar I attend. I always walk away armed with valuable information I can use every day. Generally, the people who attend are at a high level and the sessions are geared to leaders in the sector. The other attendees are very interesting to be around because of shared interest in long-term care leadership.

I also love it, because Bermuda is my favorite spot on earth!

My family and I like to tack on bit of vacation before or after the program – my kids and grandkids still want to go!

Learn more about this year’s Summer Leadership Conference program here:


On Location for the Summer Leadership Conference: Bermuda and the Fairmont Southampton

bermuda brochureFor centuries, an island existed in the imaginations of sailors too long at sea. This island – a coral gem where the winds were as fresh as a youngster’s smile and as cool as a mountain spring – offered the shade of cedar trees and wild gardens of poinsettias and bougainvilleas. On a blustery day in 1503, Juan de Bermudez turned myth into reality. He discovered Bermuda just 600 miles off the Carolina coast. Here, atop Bermuda’s highest point, on 100 lush acres, you too can discover the old world charm and new world panache of Bermuda and the Fairmont Southampton Princess.

About The Fairmont Southampton

With its lush tropical gardens, shimmering pink sand beaches, azure blue seas, and spectacular sunsets, there is no way to not love Bermuda. Perched atop the island’s highest point, The Fairmont Southampton’s 593 spacious guestrooms — many with sweeping water views — are richly appointed with private balconies, walk-in closets, and marble bathrooms.


One of the world’s incomparable luxury resorts, The Fairmont Southampton in Bermuda offers endless recreation and relaxation possibilities, including an award-winning 18 hole Executive Par-3 golf course, a Willow Stream spa and fitness center, indoor and outdoor pools, plus an oceanfront beach club, PADI dive center, snorkeling rentals, water sports, tennis courts, and more. See more at or call the hotel at (866) 540-4497.

Enjoy Bermuda’s best at The Fairmont Southampton at our special NYC-ACHCA guestroom rates, single or double occupancy for a standard room (plus taxes, gratuities, and resort fees). For an extra fee, you may reserve rooms on the Gold Level where breakfast and dinner appetizers are served. Make reservations by June 26, 2015 to qualify for special rates.


Learn more about the program here:



The New York Chapter of the ACHCA (NYC-ACHCA) is a State affiliate, of the ACHCA that was founded in 1962, the American College of Health Care Administrators is the only professional association devoted solely to meeting the professional needs of long term care administrators and executives. Focusing on advancing leadership excellence, NYC-ACHCA provides professional education and certification to administrators from across the spectrum of long term care. Learn more at


The New York State Health Facilities Association and New York State Center for Assisted Living is a member-driven association of providers of long-term care services, caring for individuals of all ages in proprietary, not-for-profit, and government-sponsored skilled nursing, post-acute, rehab, adult care and assisted living communities across the state of New York. For more information, visit