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Refocus, Recharge, and Plan for the Year Ahead

With so much change on the immediate horizon, the Summer Leadership Conference is an ideal way to refocus, recharge, and plan for the year ahead. There are still a few seats available, so register today and get ready for whitewater leadership. You can register here: http://summerleadershipconference.org/registration/

The annual Summer Leadership Conference is a unique opportunity to “get away from it all, to get into it.” The conference is regularly attended by executives who relish the opportunity to discuss real-world issues with fellow leaders in an intimate, collegial setting. Loyal participants have been attending for many years, citing the quality of the program, the ability to interact one-on-one with their fellow executives, and, of course, the 15 CEUs!

Bermuda is an ideal setting for this type of conference, with a great mix of family-based outdoor activities, and vibrant nightlife. The conference is designed with ample time to refresh, relax, and consider your next moves. The Fairmont in Southampton is a world-renowned destination, and Bermuda is an easy, direct flight from many US cities.

Refocus, recharge, and enhance your management skills, all while earning 15 CEUs – this is the Summer Leadership Conference! Join us!

 

summer leadership conference

Summer Nights in Bermuda, Inspiration, and 15 CEUs: The Summer Leadership Conference

The only thing better than a getaway in luxurious Bermuda is when you receive 15 CEUs, and leave more inspired than when you arrived!

Boasting its own private beach on the pristine South Shore, less than two hours from the East coast, The Fairmont Southampton has a variety of restaurants onsite to choose from, a fabulous golf course, and Experience Southampton resort activities – it is the perfect getaway.

Just a 2-hour flight from most East Coast destinations, you will find Bermuda so easy to get to, but so hard to leave … book your place at the Summer Leadership Conference 2018 now!

“C”ing Our Way Through Conflict, Crisis and Change and Into a Caring Environment Ripe for Success, all while earning 15 CEUs – this is the Summer Leadership Conference! Join us!

Meet Facilitator Robyn J. Ashmen

Robyn Ashmen has worked as a Project Management and Marketing professional for 20 years in both the public and private sector and is currently one of the highest rated professors at Stevens Institute for Technology for her course in Project and Crisis Management. Learn more!

Program Overview

Day 1Critical Conversations

Day 2Confilct Resolution

Day 3Organizational Change

Day 4Crisis Management

Day 5Executive CARING

New York Chapter ACHCA Summer Leadership Conference

The Fairmont Southampton, Bermuda

July 23-27, 2018

Conference rates are available, please make sure that you use the conference reservation block code of NEWY0718. Learn more!

Earn 15 Continuing Education Credits at the Summer Leadership Conference

Attend the Summer Leadership Conference and earn 15 continuing education credits. The New York State Health Facilities Association is a certified sponsor of professional continuing education with the National Association of Long Term Care Administrator Boards (NAB). NYSHFA has submitted for 15 CEUs from NAB for this program. State licensure boards have final authority on the educational program facilitated by acceptance of individual courses. ACHCA is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

Read more about the great program we have in store for you, and you can download the Summer Leadership Conference brochure.

The Triple Aim or Three Bull’s-Eyes? The Summer Leadership Conference

The “triple aim” in healthcare refers to the drive to increase quality, improve the customer experience, and lower cost. For healthcare managers, this triple aim may seem more like three bull’s-eyes painted on our backs!

Bull’s-eye #1

The Center for Medicare and Medicaid Services (CMS), have released thousands of pages of new and proposed regulations regarding hospital services, physician payment, and long-term care services. These changes are dramatic.

Bull’s-eye #2

In the midst of this, healthcare providers are experiencing significant declines in demand and utilization. Hospital occupancy, skilled nursing occupancy, and other measures of health care utilization are lower than in years past.

Bull’s-eye #3

Labor costs and economic pressures are beginning to feel like it’s the 1980s, rather than 2017. With restrictions to payments, and declining occupancy & utilization, increasing labor and supply costs could be the last straw on many a camel’s back.

In spite of these three bull’s-eyes, healthcare managers are expected to carry on, demonstrate leadership, and manage effectively in the midst of this turbulence.

Tote that Barge, Lift that Bale

Taking a break from the relentless stress is not only a good idea, it may be essential to continued health and sustainability for many managers. 

Refocus, recharge, and enhance your management skills, all while earning 15 CEUs – this is the Summer Leadership Conference

Join us!

New York Chapter ACHCA Summer Leadership Conference

The Fairmont Southampton, Bermuda

July 24-28, 2017

Conference rates are available from July 19 — 30. Please make sure that you use the conference reservation block code of NEWY0717. Learn more!

Earn 15 Continuing Education Credits at the Summer Leadership Conference

Attend the Summer Leadership Conference and earn 15 continuing education credits. The New York State Health Facilities Association is a certified sponsor of professional continuing education with the National Association of Long Term Care Administrator Boards (NAB). NYSHFA has submitted for 15 CEUs from NAB for this program. State licensure boards have final authority on the educational program facilitated by acceptance of individual courses. ACHCA is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.


Read more about the great program we have in store for you, and you can download the Summer Leadership Conference brochure.

SLC 2017 Day 5: The Art and Science of Teaming

Today’s organizations will find it difficult to be successful without the use of teams to produce important improvement and operational stability. This is particularly true when developing Quality Improvement teams for recruitment, selection, retention, and marketing related teams. To produce a successful team you need to develop boundaries for the implementation of successful group activities.

Objectives:

  1. At the completion of this session, the participants will be able to:
  2. Determine customized team rules/boundaries for their organization
  3. Practice real team implementation
  4. Develop successful meeting participation techniques
  5. Prepare for conflict management with techniques for handling conflict
  6. Capitalize on conflict opportunities which produce positive team public relations

This session will truly allow your team to advance to the next level by facilitative lecture and practice.

Learn more about our facilitator Clint Maun.

Summer Leadership Conference: Who Should Attend?

Long-term care leaders who want to increase levels of productivity and cooperation in his or her organization or community. Administrators, CEOs, facility owners, ACHCA and NYSHFA members and nonmembers, healthcare company providers who will benefit from this week-long workshop.

SLC 2017 Day 4: Leadership that Drives Results

Today’s organizations must promote proactive leadership techniques which drive measurable results for improvement and growth. There is no time left for process without results. Attendees of this invigorating session will learn specific techniques for engaging their co-workers for successful team-based efforts, customer service initiatives and ongoing daily outcomes.

Objectives:

At the completion of this program, the attendees will possess the skills to:

  1. Understand the difference between leadership and management
  2. Use B.S.C.T.P. effectively
  3. Create 50/50 relationships.
  4. Maximize shift report and shift startup
  5. Implement the One Great Unit concept
  6. Handle negative attitudes that interfere with team success
  7. Implement effective/efficient team huddles
  8. Organize a come with me program
  9. Check customer satisfaction at the time of delivery

This session will include specific methods to enhance leadership that encourages results with techniques that can be easily implemented.

Learn more about our facilitator Clint Maun.

Summer Leadership Conference: Who Should Attend?

Long-term care leaders who want to increase levels of productivity and cooperation in his or her organization or community. Administrators, CEOs, facility owners, ACHCA and NYSHFA members and nonmembers, healthcare company providers who will benefit from this week-long workshop.

SLC 2017 Day 3: WORKFORCE 21: Recruitment, Selection, and Retention of Quality Employees

“If you are the employer of choice, you’ll be the provider of choice.”

To run a successful organization, we must have dedicated, quality co-workers that embrace the team concept. Like never before, we’re being challenged to find the quantity and quality of co-workers necessary to be involved on our team. It is possible to reduce turnover lower than the national average in a short period of time by using team-based involvement.

Objectives:

On the completion of this session, participants will be able to:

  1. Implement methods for recruitment utilizing existing staff.
  2. Develop behavioral interviewing and selection techniques.
  3. Coordinate specific retention techniques (turnover reduction) including mentoring and orientation.
  4. Implement successful self-reporting system that develops team-based accountability and motivated behavior on a daily basis.

This program will rely heavily upon case-study and real-life examples of reasons why an employee eaves, the effects on personnel availability because of negative advertising and practical and innovative techniques for advertising.

Learn more about our facilitator Clint Maun.

Summer Leadership Conference: Who Should Attend?

Long-term care leaders who want to increase levels of productivity and cooperation in his or her organization or community. Administrators, CEOs, facility owners, ACHCA and NYSHFA members and nonmembers, healthcare company providers who will benefit from this week-long workshop.

Program Overview for the 2017 Summer Leadership Conference

Program Overview for the 2017 Summer Leadership Conference, Clint Maun, Facilitatorclintmaun-18-9-kb

Below is an overview of the topic schedule for the 2017 Summer Leadership Conference:

Day 1: 7 Keys to Personal Success and Happiness in a Healthcare Job

Day 2: Dealing with Difficult People

Day 3: WORKFORCE 21: Recruitment, Selection, and Retention of Quality Employees

Day 4: Leadership that Drives Results

Day 5: The Art and Science of Teaming

Check back for more detailed descriptions of what we’ll be covering during each day of the conference!

Learn more about our facilitator
Clint Maun.
Summer Leadership Conference: Who Should Attend?

Long-term care leaders who want to increase levels of productivity and cooperation in his or her organization or community. Administrators, CEOs, facility owners, ACHCA and NYSHFA members and nonmembers, healthcare company providers who will benefit from this week-long workshop.

Download The Brochure

What the US and Bermuda Have in Common: “Perspectives” from Dr. Claudette Fleming, Executive Director of Age Concern Bermuda

ClaudetteFlemingPresThe challenges associated with aging demographics go well beyond the usual and customary calls for more professional, trained personnel, age appropriate accommodations, or medical and rehabilitation services. While all of these are needed, according to Claudette Fleming, DDippl, the Executive Director of Age Concern Bermuda, the history of how we got where we are, or as Dr. Fleming put it, “perspectives” informs what’s possible for the immediate and long-term future. Speaking at the Summer Leadership Conference 2016, hosted at the Fairmont in Southampton, Dr. Fleming described how the Bermudian and US age care systems are headed toward a period of “integration,” after periods of “institutionalization” and “medicalization.”

This is certainly true in both Bermuda and the United States. With very similar demographics, including progressively aging populations, and growing dependency ratios, post-acute care services are drawing significant new attention. Government bodies in the US such as the Centers for Medicare and Medicaid Services (CMS), as well as private intermediaries are looking for efficiencies and economies in the post-acute, or long-term care systems. Dr. Fleming described the current situation in Bermuda for lodging, rehabilitative, and respite services as, “a crisis situation,” and suggested that only political will would resolve the current difficulties. While the supply and demand situation in the US probably isn’t at a crisis, there certainly are imbalances which government and private market forces are attempting to rebalance. Claudette described the government penchant for commissioning study after study, while the underlying issues go unaddressed. In the US, we call this “kicking the can down the road”.

Another painful fact which Bermuda shares with the US is the extraordinarily high cost of healthcare. While it is common to refer to the United States as the most expensive health care system in the world, in fact, Bermuda ranks 3rd among developed economies. Amazing, considering the small size of the country.

The cost of health insurance is another painful similarity. The Bermuda market is of course much smaller than the US, with a population of only 64,000 versus 384,000, the actuarial characteristics of the risk pool mean that health insurance is staggeringly expensive for the average Bermudian family, often costing $10-$15,000 per year. There is no “safety net” insurance available for the island’s poor, such as the Medicaid program in the US. Moreover, with an age-targeted infrastructure that has been developed like topsy, many Bermudian hospital beds are taken by aged consumers who, while not in need of acute-care hospital services, have no other place to go where their chronic care needs can be met.

There certainly are lessons to be drawn from developed countries around the world, including the US and Bermuda, about how to address the expensive and culturally critical care needs of each populations. Dr. Fleming’s “perspectives” are an excellent place to start.

You can see Dr. Fleming’s full presentation here: http://summerleadershipconference.org/wp-content/uploads/2016/07/Perspectives-on-LTC-in-Bermuda-Summer-Leadership-Conference-2016.pdf

The 2016 Summer Leadership Conference Focused on Long-Term Care Leadership Being Held at the Fairmont Southampton, July 25 – July 29

SLC_Broch2Southampton, Bermuda – July 25, 2016 – The Summer Leadership Conference (SLC), an annual event coordinated by the NYC-ACHCA and NYSHFA/NYSCAL, is now underway at the Fairmont Southampton through July 29. The event brings together leaders in the long-term care field, including CEOs, facility owners, ACHCA and NYSHFA members and nonmembers, and healthcare company providers, who want to increase levels of productivity and cooperation in their organizations or communities. The SLC has been held in Bermuda since 2002.

The Summer Leadership Conference is a unique opportunity to “get away from it all, to get into it” for long-term care leaders. The conference is regularly attended by executives who relish the opportunity to discuss real-world issues with fellow leaders in an intimate, collegial setting. Loyal participants have been attending for many years, citing the quality of the program, the ability to interact one-on-one with other executives, while earning 15 CEUs.

The theme of this year’s Summer Leadership Conference is 5 Steps to Building & Leading a More Results-Driven Team and is being facilitated by Dr. Bryan K. Williams, D.M. Dr. Williams is a service consultant, trainer, and author. He has facilitated workshops and delivered keynotes worldwide for various companies in diverse industries. The SLC program is presented in a series of highly interactive sessions and focused on class models for leadership, sound principles of management, and the behavioral science of motivation. You can view the full program here.

After participating in this program, participants will:

  • Know what it takes to be a leader whom others want to follow
  • Be better at communicating each member of their teams’ roles
  • Empower their team members to connect to a greater purpose

This year, the SLC is pleased to add a new, international perspective to the Conference. Two Bermudian healthcare leaders – Dr. Claudette Fleming and Dr. Ricky Brathwaite – will deliver presentations about the challenges of serving a growing aged population in Bermuda.

Dr. Claudette Fleming is the Executive Director of Age Concern Bermuda, the most important advocacy group for issues of persons of age in Bermuda. She brings a wealth of experience and will discuss the demand, access, and challenges associated with the aging population in Bermuda.

Dr. Ricky Brathwaite is an internationally recognized healthcare economist. A native Bermudian, he splits his time among his home country and clients all over the world, while managing to spend significant time in Washington DC. A global thinker, he will share his perspectives on comparative health care systems, specifically as these relate to care and services for persons of age.

“The best thing about the Summer Leadership Conference, after all these years, is being there with our friends and colleagues. We’ve grown close over the years – much of this commenced and centered around the SLC. At the professional development level, there’s a level of honesty and openness. This is a great place to see first-hand different styles of leadership and learn from each other. Each year when I leave, I can’t wait to get back!” says Larry Slatky, SLC Organizer and Conference attendee since 1982.

The Summer Leadership Conference is an ideal way for long-term care leaders to refocus, recharge, and plan for today, tomorrow, and the year ahead. You can learn more about the Conference here: http://summerleadershipconference.org.

About ACHCA, New York Chapter

The New York Chapter of the ACHCA (NYC-ACHCA) is a State affiliate, of the ACHCA that was founded in 1962, the American College of Health Care Administrators is the only professional association devoted solely to meeting the professional needs of today’s long term care administrators and executives. Focusing on advancing leadership excellence, NYC-ACHCA provides professional education and certification to administrators from across the spectrum of long term care.

For more information, visit www.nycachca.org.

About NYSHFA / NYSCAL

The New York State Health Facilities Association & New York State Center for Assisted Living is a member-driven association of providers of long term care services, caring for individuals of all ages in proprietary, not-for-profit, and government-sponsored skilled nursing, post-acute, rehab, adult care and assisted living communities across the state of New York.

For more information, visit www.nyshfa.org.