Posts

Refocus, Recharge, and Plan for the Year Ahead

With so much change on the immediate horizon, the Summer Leadership Conference is an ideal way to refocus, recharge, and plan for the year ahead. There are still a few seats available, so register today and get ready for whitewater leadership. You can register here: http://summerleadershipconference.org/registration/

The annual Summer Leadership Conference is a unique opportunity to “get away from it all, to get into it.” The conference is regularly attended by executives who relish the opportunity to discuss real-world issues with fellow leaders in an intimate, collegial setting. Loyal participants have been attending for many years, citing the quality of the program, the ability to interact one-on-one with their fellow executives, and, of course, the 15 CEUs!

Bermuda is an ideal setting for this type of conference, with a great mix of family-based outdoor activities, and vibrant nightlife. The conference is designed with ample time to refresh, relax, and consider your next moves. The Fairmont in Southampton is a world-renowned destination, and Bermuda is an easy, direct flight from many US cities.

Refocus, recharge, and enhance your management skills, all while earning 15 CEUs – this is the Summer Leadership Conference! Join us!

 

summer leadership conference

Summer Nights in Bermuda, Inspiration, and 15 CEUs: The Summer Leadership Conference

The only thing better than a getaway in luxurious Bermuda is when you receive 15 CEUs, and leave more inspired than when you arrived!

Boasting its own private beach on the pristine South Shore, less than two hours from the East coast, The Fairmont Southampton has a variety of restaurants onsite to choose from, a fabulous golf course, and Experience Southampton resort activities – it is the perfect getaway.

Just a 2-hour flight from most East Coast destinations, you will find Bermuda so easy to get to, but so hard to leave … book your place at the Summer Leadership Conference 2018 now!

“C”ing Our Way Through Conflict, Crisis and Change and Into a Caring Environment Ripe for Success, all while earning 15 CEUs – this is the Summer Leadership Conference! Join us!

Meet Facilitator Robyn J. Ashmen

Robyn Ashmen has worked as a Project Management and Marketing professional for 20 years in both the public and private sector and is currently one of the highest rated professors at Stevens Institute for Technology for her course in Project and Crisis Management. Learn more!

Program Overview

Day 1Critical Conversations

Day 2Confilct Resolution

Day 3Organizational Change

Day 4Crisis Management

Day 5Executive CARING

New York Chapter ACHCA Summer Leadership Conference

The Fairmont Southampton, Bermuda

July 23-27, 2018

Conference rates are available, please make sure that you use the conference reservation block code of NEWY0718. Learn more!

Earn 15 Continuing Education Credits at the Summer Leadership Conference

Attend the Summer Leadership Conference and earn 15 continuing education credits. The New York State Health Facilities Association is a certified sponsor of professional continuing education with the National Association of Long Term Care Administrator Boards (NAB). NYSHFA has submitted for 15 CEUs from NAB for this program. State licensure boards have final authority on the educational program facilitated by acceptance of individual courses. ACHCA is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

Read more about the great program we have in store for you, and you can download the Summer Leadership Conference brochure.

SLC 2017 Day 2: Dealing with Difficult People

peeping-tom-316125_640Have you ever worked with one of those people that made you want to:

  • Avoid them?
  • Divorce them?
  • Shout at them?
  • Give them up for adoption?
  • Terminate them?
  • Complete successful physical damage?

If the answer is “yes” to any of these questions you need to try another alternative. That alternative is to learn how to deal with them. As hard as that may seem, it is possible!

Objectives:

At the completion of this session the participants will be able to:

  1. Develop an understanding of how to deal with different communication approaches
  2. Implement the concept of customer in their daily interactions
  3. Develop appropriate communication skills to ensure the implementation of 50/50 relationships
  4. Implement techniques for improved intershift, interdepartmental and interpersonal relationships
  5. Deliver positive and negative feedback so it is truly useful
  6. Develop techniques for handling supervisory-employee situations, including how to prepare a workable action plan on their difficult individual
  7. Understand the relationship between the “pleasaholic” and the “BMG”
  8. Develop the ability to implement a 5-step customer satisfaction process in dealing with difficult customer situations

This session is designed to prepare the participants with appropriate “how-to” information to develop assertive conflict management skills that can produce a successful interaction for the organization and, at the same time, for the individuals involved.

Learn more about our facilitator Clint Maun.

Summer Leadership Conference: Who Should Attend?

Long-term care leaders who want to increase levels of productivity and cooperation in his or her organization or community. Administrators, CEOs, facility owners, ACHCA and NYSHFA members and nonmembers, healthcare company providers who will benefit from this week-long workshop.

SLC 2017 Day 1: 7 Keys to Personal Success and Happiness in a Healthcare Job

Let’s face it. A successful professional career can be wrought with high turnover, long hours, low staffing and often, little payback. While employees may love the work they do, finding true success and happiness in such an environment can seem impossible … a closed door.

Now, job satisfaction and personal fulfillment doesn’t have to be a dream. After over 30 years of research and personal experience, Clint Maun has developed 7 Keys proven to keep the organization, management, and staff positively engaged, happy, and coming back to work every day with the skills necessary to achieve the essential element for success … balance.

The 7 Keys are relevant today and have been proven to stand the test of time. An absolute return on investment is assured for the individual and the organization.

Objectives:

The participants will learn how to implement these necessary success techniques for themselves, while ensuring their co-workers, bosses and other staff within the organization also achieve the appropriate balance, to feel they have a sense of purpose and happiness in their healthcare career.

By encouraging an environment where the “7 Keys” can be achieved, leadership can unlock the closed doors hindering success in the organization. This dynamic series of 7 unlocking principles are as follows:

Key # 1: Staying highly motivated on a daily basis (even on bad days!) is a must How to Motivate Yourself on a Daily Basis

Key # 2: You must be able to combat negativity Proven Methods for Handling Energy Zapping “Trolls”

Key # 3: Tooting your own horn is essential to success How to Effectively Promote Yourself

Key # 4: You must make you, the boss, and the organization all look good at the same time How toMake Everyone Come Out as Winners

Key # 5: For you to be successful, your team must be successful How to Play on Teams that Pay Off

Key # 6: You must be able to deal with difficult people Winning Tips and Techniques for Dealing with  Difficult People

Key # 7: You must upgrade your value in the organization so that it means something How to Prove Your Worth

The 7 Keys are thought-provoking, specific, immediately applicable and achievable. Through the 7 Keys, organizations, leadership and staff will benefit from effectively utilizing a set of strategies that will help achieve the balance needed for the fulfillment they deserve. Of course, success and happiness is ultimately up to the individual, but the 7 Keys can guide the way.

Learn more about our facilitator Clint Maun.

Summer Leadership Conference: Who Should Attend?

Long-term care leaders who want to increase levels of productivity and cooperation in his or her organization or community. Administrators, CEOs, facility owners, ACHCA and NYSHFA members and nonmembers, healthcare company providers who will benefit from this week-long workshop.

Program Overview for the 2017 Summer Leadership Conference

Program Overview for the 2017 Summer Leadership Conference, Clint Maun, Facilitatorclintmaun-18-9-kb

Below is an overview of the topic schedule for the 2017 Summer Leadership Conference:

Day 1: 7 Keys to Personal Success and Happiness in a Healthcare Job

Day 2: Dealing with Difficult People

Day 3: WORKFORCE 21: Recruitment, Selection, and Retention of Quality Employees

Day 4: Leadership that Drives Results

Day 5: The Art and Science of Teaming

Check back for more detailed descriptions of what we’ll be covering during each day of the conference!

Learn more about our facilitator
Clint Maun.
Summer Leadership Conference: Who Should Attend?

Long-term care leaders who want to increase levels of productivity and cooperation in his or her organization or community. Administrators, CEOs, facility owners, ACHCA and NYSHFA members and nonmembers, healthcare company providers who will benefit from this week-long workshop.

Download The Brochure

Meet Clint Maun — Facilitator for the 2017 Summer Leadership Conference!

clintmaun-18-9-kbWe’re pleased to announce our Facilitator for the 2017 Summer Leadership Conference — Clint Maun, Maun-Lemke President and Senior Partner.

Clint Maun is nationally recognized for his innovative expertise in healthcare consulting, speaking and research. He is one of a select few to receive the CSP designation of distinction, Certified Speaking Professional, from the National Speakers Association.

As co-founder of Maun-Lemke Speaking and Consulting, LLC, Clint has over 38-years experience in healthcare operations, management, leadership, quality enhancement and self-development programs. Clint’s acclaimed leadership process has been successfully implemented in small and multi-facility businesses nationwide. His visions, ideas, techniques and innovative solutions are currently at work in thousands of organizations throughout the country.

Since 1984, Clint has concentrated on “changing the results of healthcare” and improving the “people business” of our profession. He consults and speaks on a diverse range of critical challenges facing healthcare, from revenue and marketing strategies to service excellence, as well as optimizing employee effectiveness. Clint’s strength is optimizing organizational effectiveness with programs targeted to the 3 “C’s” of healthcare: Customers, Co-workers and Collaboration.

Clint has the proven ability to motivate individuals to positive action and implement results-oriented change. Using his vast experience and knowledge of the healthcare profession, Clint also provides free proven and practical best practice stories, tips and anecdotes daily on Clintcast.com.