The 2016 Summer Leadership Conference Focused on Long-Term Care Leadership Being Held at the Fairmont Southampton, July 25 – July 29

SLC_Broch2Southampton, Bermuda – July 25, 2016 – The Summer Leadership Conference (SLC), an annual event coordinated by the NYC-ACHCA and NYSHFA/NYSCAL, is now underway at the Fairmont Southampton through July 29. The event brings together leaders in the long-term care field, including CEOs, facility owners, ACHCA and NYSHFA members and nonmembers, and healthcare company providers, who want to increase levels of productivity and cooperation in their organizations or communities. The SLC has been held in Bermuda since 2002.

The Summer Leadership Conference is a unique opportunity to “get away from it all, to get into it” for long-term care leaders. The conference is regularly attended by executives who relish the opportunity to discuss real-world issues with fellow leaders in an intimate, collegial setting. Loyal participants have been attending for many years, citing the quality of the program, the ability to interact one-on-one with other executives, while earning 15 CEUs.

The theme of this year’s Summer Leadership Conference is 5 Steps to Building & Leading a More Results-Driven Team and is being facilitated by Dr. Bryan K. Williams, D.M. Dr. Williams is a service consultant, trainer, and author. He has facilitated workshops and delivered keynotes worldwide for various companies in diverse industries. The SLC program is presented in a series of highly interactive sessions and focused on class models for leadership, sound principles of management, and the behavioral science of motivation. You can view the full program here.

After participating in this program, participants will:

  • Know what it takes to be a leader whom others want to follow
  • Be better at communicating each member of their teams’ roles
  • Empower their team members to connect to a greater purpose

This year, the SLC is pleased to add a new, international perspective to the Conference. Two Bermudian healthcare leaders – Dr. Claudette Fleming and Dr. Ricky Brathwaite – will deliver presentations about the challenges of serving a growing aged population in Bermuda.

Dr. Claudette Fleming is the Executive Director of Age Concern Bermuda, the most important advocacy group for issues of persons of age in Bermuda. She brings a wealth of experience and will discuss the demand, access, and challenges associated with the aging population in Bermuda.

Dr. Ricky Brathwaite is an internationally recognized healthcare economist. A native Bermudian, he splits his time among his home country and clients all over the world, while managing to spend significant time in Washington DC. A global thinker, he will share his perspectives on comparative health care systems, specifically as these relate to care and services for persons of age.

“The best thing about the Summer Leadership Conference, after all these years, is being there with our friends and colleagues. We’ve grown close over the years – much of this commenced and centered around the SLC. At the professional development level, there’s a level of honesty and openness. This is a great place to see first-hand different styles of leadership and learn from each other. Each year when I leave, I can’t wait to get back!” says Larry Slatky, SLC Organizer and Conference attendee since 1982.

The Summer Leadership Conference is an ideal way for long-term care leaders to refocus, recharge, and plan for today, tomorrow, and the year ahead. You can learn more about the Conference here: http://summerleadershipconference.org.

About ACHCA, New York Chapter

The New York Chapter of the ACHCA (NYC-ACHCA) is a State affiliate, of the ACHCA that was founded in 1962, the American College of Health Care Administrators is the only professional association devoted solely to meeting the professional needs of today’s long term care administrators and executives. Focusing on advancing leadership excellence, NYC-ACHCA provides professional education and certification to administrators from across the spectrum of long term care.

For more information, visit www.nycachca.org.

About NYSHFA / NYSCAL

The New York State Health Facilities Association & New York State Center for Assisted Living is a member-driven association of providers of long term care services, caring for individuals of all ages in proprietary, not-for-profit, and government-sponsored skilled nursing, post-acute, rehab, adult care and assisted living communities across the state of New York.

For more information, visit www.nyshfa.org.

Bermuda Named as One of the 7 Zika-Free Destinations to Travel to Right Now by Conde Nast Traveler!

Untitled-3-300x140As we near the date for the start of the Summer Leadership Conference, we’re thrilled to see that Bermuda was recently named as one of the 7 Zika-Free Destinations to Travel by Conde Nast Traveler!

“With pink sand beaches and pastel-colored homes, Bermuda is a pristine island with a decidedly British feel. The beautifully preserved town of St. George, Britain’s oldest town in the New World, is a World Heritage Site that also happens to have world-class shopping. Looking to practice your swing? The island is known for its golf, boasting some of the most challenging—and scenic—courses in the world. Action junkies will also want to snorkel around the shipwrecks off Elbow Beach, and hit Bermuda’s 22+ miles of bike trails.”

Summer Leadership Conference: What We’re Looking Forward to Next Week! July 25-29, 2016

SLC_Broch2We have a great week planned and we are very excited about the expertise and energy that our facilitator, Dr. Bryan K. Williams, will bring to the 2016 Conference.
With so much change happening now, the Summer Leadership Conference is an ideal way to refocus, recharge, and plan for today, tomorrow, and the year ahead. There are still a few seats available (space is limited), so register today! .
Here is some of what we’re looking forward to during the Conference.
The program will focus on 5 Steps to Building & Leading a More Results-Driven Team. After participating in this program, participants will:
  • Know what it takes to be a leader whom others want to follow
  • Be better at communicating each member of your team’s role
  • Empower your team members to connect to a greater purpose
Class models for leadership, sound principles of management, and the behavioral science of motivation will be presented in a series of highly interactive sessions. You can view the full program here.

NEW THIS YEAR! Leadership in Healthcare – International Perspectives

We’re pleased to add a new, international perspective to the Conference this year. We will have presentations from two Bermudian healthcare leaders about the challenges of serving a growing aged population in Bermuda.

ClaudetteFlemmingDr. Claudette Fleming is the Executive Director of Age Concern Bermuda, the most important advocacy group for issues of persons of age in the island nation. She brings a wealth of experience and will discuss the demand, access, and challenges associated with the aging population in Bermuda.

She has served in this capacity since the year 2000. Dr. Fleming has a Doctorate in Diplomacy from Swiss Management Center University and a Master of Social Work with a concentration in administration and a joint certificate in Ageing and the Life Course from the University of Toronto. She holds bachelor degrees in Social Work and Sociology from Lakehead University in Ontario, Canada.

Dr. Fleming is a co-founder and Executive Committee member of Cap-a-Laige, Charities House, a Bermuda registered charity and shared residence of 5 of Bermuda’s most visible charities. She currently serves as a Board member of the Bermuda National Standards Committee, a consortium of local government, private and non-profit leaders in partnership with the Council on Accreditation in the United States of America, that administers accreditation to the island’s non-profit and public human services. She is also currently a member of the Standard Health Benefits Committee of the Bermuda Health Council, recently formulated to provide the Ministry of Health and Seniors with recommendations to make healthcare more cost efficient for Bermudians.

Recognized in the year 2011 by the Bermuda Government’s, Ministry of Youth, Family and Sport, as one of Bermuda’s 100  most influential women of the century, Claudette is driven and dedicated to use her skills, influence and experience in service to humanity and her island-home of Bermuda.

RickyBraithwaiteDr. Ricky Brathwaite is an internationally recognized healthcare economist. A native Bermudian, he splits his time among his home country and clients all over the world, while managing to spend significant time in Washington DC. A global thinker, he will share his perspectives on comparative health care systems, specifically as these relate to care and services for persons of age.

Dr. Braithwaite provides expert advice and research on Health Economic and health system structure components. Serves as lead on the regulation and licensing of health insurers; Produces the annual National Health Accounts Report; Commissions, evaluates, and utilizes actuarial reviews; Analyzes data sets to understand patterns of healthcare service utilization and cost; Designs and conducts publishable studies to meet the BHeC mandate including benefit incidence analyses, population surveys, cost effectiveness, and burden of disease; Manages BHeC deliverables on health financing and health insurance; and Manages relationships with external stakeholders and consultants working on projects

Bermuda Shorts: An Interview with Mark J. Finkelstein, M.P.S., FACHCA, CNHA, Administrator of Hughes Health and Rehabilitation, Inc.

mark_pMark J. Finkelstein, M.P.S., FACHCA, CNHA, is the administrator of Hughes Health and Rehabilitation, Inc., and serves as the vice president of the organization’s Board of Directors. He has been a licensed nursing home administrator since 1972, and has served in various management capacities in his career.

How long have you been attending the Summer Leadership Conference?

Since 1988

Why do you attend? What keeps you coming back?

First of all, it’s a great opportunity to learn how to be a better leader and inspire our teams. Perennially, it’s the finest seminar I attend. I always walk away armed with valuable information I can use every day. Generally, the people who attend are at a high level and the sessions are geared to leaders in the sector. The other attendees are very interesting to be around because of shared interest in long-term care leadership.

I also love it, because Bermuda is my favorite spot on earth!

My family and I like to tack on bit of vacation before or after the program – my kids and grandkids still want to go!

Learn more about this year’s Summer Leadership Conference program here: http://summerleadershipconference.org/program/

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5 Steps to Building & Leading a More Results-Driven Team

Summer Leadership Conference: An educational program facilitated by Dr. Bryan K. Williams, D.M.

Bryan Photo 3After participating in this program, you can expect to:

  • Know what it takes to be a leader whom others want to follow
  • Be better at communicating each member of your team’s role
  • Empower your team members to connect to a greater purpose

Summer Leadership Conference Program — DAY 1: Leading a 5-Star Team

Overview:

The purpose of this session is to review the leadership skills and competencies needed to lead a 5-star caliber team. Special emphasis will be placed on proven techniques and processes used by highly effective leaders worldwide.

Learning Topics:

  • How to build a team of highly engaged employees
  • 11 Non-negotiables of 5-star leaders
  • Becoming a leader that others want to follow
  • Communicating the purpose of each person’s role

Summer Leadership Conference Program — DAY 2: Lead Me…Five Tips To Inspire Your Team

SLC_Broch1Overview:

The purpose of this session is to equip leaders with the tools necessary to empower, inspire and engage their team to deliver world-class customer service. The attendees will understand what it takes to emotionally engage their staff and to be a leader that employees are eager to follow.

Learning Topics:

  • Create a compelling vision
  • Have a clearly articulated mission
  • Show alignment between the vision, mission, and individual roles
  • Connect to a greater purpose
  • Servant leadership (people follow you because of what you have done for them)

Summer Leadership Conference Program — DAY 3: Creating a Culture of Service Excellence

Overview:

The purpose of this session is to review and focus on proven concepts and techniques to provide consistently exceptional service that is truly memorable. The goal is for everyone to take away applicable tips and techniques to emotionally engage their customers.

Learning Topics:

  • Customer Service vs. Customer Engagement
  • Apply the Universal Service Rules
  • Master the Key Steps of Service
  • Identifying and Enhancing Service Touchpoints
  • Service Recovery and Empowerment

Summer Leadership Conference Program — DAY 4: Engaging Your Staff

Overview:

The purpose of this session is to equip leaders with best practices and evidence-based techniques to fully engage each person on their respective teams

Learning Topics:

  • Identifying and leveraging the biggest key drivers of each person on your team
  • Learn how to manage the innate talents of each person (including your own)
  • Effectively use tools for team engagement
  • Tips to create a powerful onboarding experience for each team member

Summer Leadership Conference Program — DAY 5: Using the Baldrige Criteria* to Become a More Effective Leader

Overview:

The purpose of this session is to use the world-renowned Baldrige framework to enhance leadership effectiveness. *The Baldrige Criteria for Performance Excellence is used to assess organizations that apply for the Malcolm Baldrige National Quality Award. The MBNQA is the highest recognition that a U.S. organization can achieve for performance excellence. It is awarded annually by the President of the United States to businesses from all sectors.

Learning Topics:

  • Apply the four factors used to create and evaluate a strong process
  • Understand how the senior leaders’ personal actions guide and sustain the organization
  • How to create an environment for customer engagement, innovation, and high performance
  • Learn effective methods to communicate to the workforce and key customers
  • Build a personalized leadership action plan

Register here!

On Location for the Summer Leadership Conference: Bermuda and the Fairmont Southampton

bermuda brochureFor centuries, an island existed in the imaginations of sailors too long at sea. This island – a coral gem where the winds were as fresh as a youngster’s smile and as cool as a mountain spring – offered the shade of cedar trees and wild gardens of poinsettias and bougainvilleas. On a blustery day in 1503, Juan de Bermudez turned myth into reality. He discovered Bermuda just 600 miles off the Carolina coast. Here, atop Bermuda’s highest point, on 100 lush acres, you too can discover the old world charm and new world panache of Bermuda and the Fairmont Southampton Princess.

About The Fairmont Southampton

With its lush tropical gardens, shimmering pink sand beaches, azure blue seas, and spectacular sunsets, there is no way to not love Bermuda. Perched atop the island’s highest point, The Fairmont Southampton’s 593 spacious guestrooms — many with sweeping water views — are richly appointed with private balconies, walk-in closets, and marble bathrooms.

FairmontSouthampton

One of the world’s incomparable luxury resorts, The Fairmont Southampton in Bermuda offers endless recreation and relaxation possibilities, including an award-winning 18 hole Executive Par-3 golf course, a Willow Stream spa and fitness center, indoor and outdoor pools, plus an oceanfront beach club, PADI dive center, snorkeling rentals, water sports, tennis courts, and more. See more at www.fairmont.com/southampton or call the hotel at (866) 540-4497.

Enjoy Bermuda’s best at The Fairmont Southampton at our special NYC-ACHCA guestroom rates, single or double occupancy for a standard room (plus taxes, gratuities, and resort fees). For an extra fee, you may reserve rooms on the Gold Level where breakfast and dinner appetizers are served. Make reservations by June 26, 2015 to qualify for special rates.

ATTENDEES MUST TRAVEL WITH PASSPORT.

Learn more about the program here: http://summerleadershipconference.org/program/

 

About ACHCA

The New York Chapter of the ACHCA (NYC-ACHCA) is a State affiliate, of the ACHCA that was founded in 1962, the American College of Health Care Administrators is the only professional association devoted solely to meeting the professional needs of long term care administrators and executives. Focusing on advancing leadership excellence, NYC-ACHCA provides professional education and certification to administrators from across the spectrum of long term care. Learn more at www.nycachca.org.

About NYSHFA / NYSCAL

The New York State Health Facilities Association and New York State Center for Assisted Living is a member-driven association of providers of long-term care services, caring for individuals of all ages in proprietary, not-for-profit, and government-sponsored skilled nursing, post-acute, rehab, adult care and assisted living communities across the state of New York. For more information, visit www.nyshfa.org.

 

Earn 15 Continuing Education Credits at the Summer Leadership Conference

SLC_Broch1Attend the Summer Leadership Conference and earn 15 continuing education credits. The New York State Health Facilities Association is a certified sponsor of professional continuing education with the National Association of Long Term Care Administrator Boards (NAB). NYSHFA has submitted for 15 CEUs from NAB for this program. State licensure boards have final authority on the educational program facilitated by acceptance of individual courses. ACHCA is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

Learn more about the program here!

About ACHCA

The New York Chapter of the ACHCA (NYC-ACHCA) is a State affiliate, of the ACHCA that was founded in 1962, the American College of Health Care Administrators is the only professional association devoted solely to meeting the professional needs of long term care administrators and executives. Focusing on advancing leadership excellence, NYC-ACHCA provides professional education and certification to administrators from across the spectrum of long term care. Learn more at www.nycachca.org.

About NYSHFA / NYSCAL

The New York State Health Facilities Association and New York State Center for Assisted Living is a member-driven association of providers of long-term care services, caring for individuals of all ages in proprietary, not-for-profit, and government-sponsored skilled nursing, post-acute, rehab, adult care and assisted living communities across the state of New York. For more information, visit www.nyshfa.org.

Who Should Attend the Summer Leadership Conference? It Starts with You!

SLC_Broch2If you are a long-term care leader who wants to enhance your management skills while creating a culture in which your team feels empowered to provide patients with a higher level of service, this conference is for you and top managers you depend on. Administrators, Owners, CEOs, ACHCA and NYSHFA members and non-members, and other health care company providers will all benefit from this 5-day workshop. Leading a health care services organization has rarely been tougher than it is today. Ongoing regulatory and payment challenges, human resource issues including generational, cultural, and language differences, as well as consumer demands can all challenge leaders and managers. Best-in-

Class models for leadership, sound principles of management and the behavioral science of motivation will be presented in a series of highly interactive sessions. You will return to work equipped with new insights, a replenished supply of leadership tools, and a personal program for success.

Learn more about the program here: http://summerleadershipconference.org/program/

Summer Leadership Conference

The Summer Leadership Conference 2016

leadership in healthcareWhether it’s increasing government and intermediary intervention, or recruitment and retention issues, the challenges of healthcare leadership have never been more demanding. We are being asked to do more with less.

A fascinating article in the New York Times highlights the insights gleaned by Google as it attempted to build the “perfect team”. Many of these lessons are valuable for healthcare leaders, and are front and center at The Summer Leadership Conference this July in Bermuda.

Developing teams, understanding the life cycles and stages of team development, and building high performance work groups will be covered by the facilitator Bryan Williams in a highly interactive week-long program.

Among the lessons Google learned is that how team members interact with each other – the levels of trust and emotional sensitivity – are keys to the performance of the group. These are clear the outcomes of Google’s analysis, and will resonate with you in the learning environment at the Fairmont Southampton, Bermuda.

This is the 24th annual edition of The Summer Leadership Conference, a testament to its value to the participants (many of whom have been coming for years), and its endurance as a high level event, attracting leaders who want to share experiences,  and explore all the recreational, leisure and sports-related activities Bermuda has to offer.

Consider joining your colleagues, earning 15 CEUs, and recharging those leadership batteries!

Read more about the program here!

Summer Leadership Conference: Who Should Attend?

Long-term care leaders who want to increase levels of productivity and cooperation in his or her organization or community. Administrators, CEOs, facility owners, ACHCA and NYSHFA members and nonmembers, healthcare company providers who will benefit from this week-long workshop.